Contact

Tell us the email address on your account and what you were doing when it went wrong. If a published link is involved, send the link. That is usually enough for us to find the problem without a second round of questions.

We answer support email within two working days. Privacy requests take longer because we verify who is asking, and we reply within thirty days as the law requires.

Write to us to ask for a copy of your data, to have it corrected, or to have your account deleted. Put the word privacy in the subject line so it gets to the right person quickly.

Scores are produced automatically and come with the reasoning behind them. If you applied through gradai and think a score about you is wrong, send us the role and the date you applied. We will correct our record and pass your objection to the recruiter. The hiring decision itself is theirs, not ours.

If you find a job post that is not a real role, a portfolio that impersonates someone, or an application form asking for information it has no business collecting, send us the link. We take those down.

Our privacy policy covers what we collect and how to have it removed, and the terms of service cover accounts, published pages, and what our scoring is for. Those answer most of what people ask.